5

I bought a 2010 Mercedes ML350 from an Audi dealer. It was immaculate and high mileage with no warranty but did have a sterling Euromotorcars maintenance history (my previous Benz dealer). During week two, the “Brake Ware!” light came on, and I went to MB Automotive, whom I did not know. Front desk manager Imao was beside himself – I was both surprised and impressed. “You must take this car back at once: no way the brakes could have passed inspection and also a leaking shock, warn rear brake bale, broken coil spring, and more - this isn't legal!”. They immediately fixed everything for a good price. Audi insisted no-fault and said my used car passed inspection. Two weeks later rear door hatch stopped closing – my car wouldn’t lock. MB Automotive ordered a new latch that oddly did not work; they ordered a second latch that seemed faulty and then after hours unrelenting mechanic, Edwin came up with a new idea – he fixed it! The next part is essential: upon my first arrival, Imao escorted me into the bay and advised me to photograph the inspection deficiencies; I also stored the brakes in a bag sealed for chain of custody. I presented my MD AG letter and blaring evidence to the Audi GM and walked with $3,100. That more than covered everything – the car is great now. MB Automotive is as authentic as it gets. They are experts, experienced and obsessed with ethics and taking care of their clients. Shops like this don't exist anymore. Fully recommend.

5

The BEST in the business! Always GREAT service...

5

We have had our BMW serviced at MB Automotive for several years and have always been satisfied with their work. Major factors that contribute to our satisfaction are their technical knowledge and our trust and confidence in their honest recommendations. This is not a cut-rate repair shop, but believe their prices are fair and not overpriced.

5

I bought a 2010 Mercedes ML350 from a new Audi dealer. It was immaculate, high mileage and did not come with any warranty but did have a sterling Euromotorcars maintenance history (my previous Benz dealer). During week two, the “Brake Ware!” light came on, and I went to MB Automotive, whom I did not know. Front desk manager Imao was beside himself – I was both surprised and impressed. “You must take this car back at once, no way it could have passed inspection – no 2/32 inch pad – this is illegal!; leaking shock, broken coil spring, and more”. They immediately fixed everything for a good price. Audi insisted no-fault and said my used car passed inspection. Two weeks later rear door hatch stopped closing – my car wouldn’t lock. MB Automotive ordered a new latch that oddly did not work; they ordered a second latch that seemed faulty. After hours when I picked up my still defective rear latch car and unrelenting mechanic, Edwin came up with a new idea – he fixed it! The next part is essential: upon my first arrival, Imao advised me to photograph the inspection deficiencies, and I also stored the brakes in a bag sealed for chain of custody. I went back to the dealer (the GM met with me), showed my evidence AND pending Maryland AG letter. Ten minutes later, I walked with $3,100, which more than covered everything – the car is great now. MB Automotive is as authentic as it gets. They are experts, experienced, obsessed with ethics and taking care of their clients. Not your average shop.

5

5

Great customer service. My car runs well! I have just found a new service team.

5

My first time going to MB Automotive yesterday. The excellent reviews I‘ve read about them before hand are well deserved. Waiting area is clean with several leather chairs and magazines. The garage, hardware tools, and diagnostic tools are kept clean and orderly. Owner was friendly, and takes his time with you. He went over some leaks found and explained what happens if you wait too long to fix it. They have several loaner cars available. If needed, you have to let him know ahead of time. Last by not least, the price they charge is very fair (not only compared to the dealer, but other similar garages that specialize in European cars). This will be my new „Go To“ place for all my Mercedes car needs.

5

Great customer service and work. I have been using MB Automotive since 2015 and always impressed with the quality of their work. My model is a 2001 and runs great!

5

My first time going to MB Automotive yesterday. The excellent reviews I‘ve read about them before hand are well deserved. Waiting area is clean with several leather chairs and magazines. The garage, hardware tools, and diagnostic tools are kept clean and orderly. Owner was friendly, and takes his time with you. He went over some leaks found and explained what happens if you wait too long to fix it. They have several loaner cars available. If needed, you have to let him know ahead of time. Last by not least, the price they charge is very fair (not only compared to the dealer, but other similar garages that specialize in European cars). This will be my new „Go To“ place for all my Mercedes car needs.

5

We recently had the ice storms and I could not drive my vehicle with no heat. Now my heat is working and windshield wiper fluid as well. I feel veyr safe now that they made the repairs needed. Everyone there treated you very respectfully and keeps you informed. Unlike most mechanics, MB Automotive has loaner cars available on site! Very impressive! Teresa

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