I bought a 2010 Mercedes ML350 from a new Audi dealer. It was immaculate, high mileage and did not come with any warranty but did have a sterling Euromotorcars maintenance history (my previous Benz dealer). During week two, the “Brake Ware!” light came on, and I went to MB Automotive, whom I did not know. Front desk manager Imao was beside himself – I was both surprised and impressed. “You must take this car back at once, no way it could have passed inspection – no 2/32 inch pad – this is illegal!; leaking shock, broken coil spring, and more”. They immediately fixed everything for a good price. Audi insisted no-fault and said my used car passed inspection. Two weeks later rear door hatch stopped closing – my car wouldn’t lock. MB Automotive ordered a new latch that oddly did not work; they ordered a second latch that seemed faulty. After hours when I picked up my still defective rear latch car and unrelenting mechanic, Edwin came up with a new idea – he fixed it! The next part is essential: upon my first arrival, Imao advised me to photograph the inspection deficiencies, and I also stored the brakes in a bag sealed for chain of custody. I went back to the dealer (the GM met with me), showed my evidence AND pending Maryland AG letter. Ten minutes later, I walked with $3,100, which more than covered everything – the car is great now. MB Automotive is as authentic as it gets. They are experts, experienced, obsessed with ethics and taking care of their clients. Not your average shop.