5

I have had my Mercedes serviced ai MB AutoMotve Services for many years. Pat has always been honest with his service and has compleated all repairs in a timely manner. I highly recommend MB Auto.

5

I took my car to this shop after getting estimates from three other shops. From the first moment I could see how honest and knwoledgeable Patrick is. My car has never been in a better shape and I saved some money since his price was the best also.I highly recommed this place.

5

Car (BMW) is always completed when promised. Owners of MB communicate very well about repairs / costs and follow through with excellent work. I have never had to take my car back for a second service due to the repair not being completed properly. Would recommend MB to everyone.

5

I brought my car in to MB Automotive [again] and the service was nothing less than outstanding. My car was ready when promised and they even did a little extra with minimal charge. Thank you Patrick and Imal. Another job [emergency service] well done. I am a customer for life!!

4

Shop was able to fit me in to get repairs quickly, and in addition to standard repairs (brakes, oil) also coordinated with Mini and local body shop to fix my bike rack and shifter. Performed service on time and with high quality.

5

I know service when I experience it as I run a very high end luxury company where service is religion.I called MB Automotive after receiving an ad for MINI mechanical services and decided to try it when the front tire of my car started to make a squeaky noise. When I called Patrick and left a message on what seemed a cell phone I was a little puzzled and concerned that I would not get a proper service. However, a gentleman called Patrick called back and told me to meet him or his partner at 9AM there and reassured me that they would drop me back at the metro if I needed to leave the car there. My skepticism however was back when I arrived at MB and saw the front door of looked like more of a warehouse than a dealership specialized in German cars. However I had driven all the way from Chevy Chase and decided to enter the shop. Patrick's partner (Anaan?) quickly came out of the shop to welcome me and took the car in. To cut it short, Anaan spent close to an hour assessing what was wrong, found the source of problem, gave it a temporary fix (moved the front tires to the back), replaced some of the power steering liquid, added cleaning liquid for the wipers, showed me a small leak from a gasket, and told me to call for an appointment to give it a more permanent solution if the noise stopped. When I asked how much I owed him he told me NOTHING. These two gents are honest capable service oriented entrepreneurs who spent years being trained and working at Euromortorcars. They are friendly, accommodating, and if you are like me, an ever skeptical not trusting incompetent car repair shop client, please give these guys a try. They deserve it. Don't be brushed off by the sub-par location, the voice mail on the cell or the outside appearance of the shop (BTW the shop is very clean inside). My wife owns a big Mercedes and we will also take her car there for anything not associated with the car warranty. I will also tell all about it. Keep up the great work! Franck - Chevy Chase 02/11/2011

4

MB Automotive Services have always gone above and behond in order to fix my car and truck. I will not be able to thank them enough!

5

Excellent attention, individualized service. Fair and clear pricing, excellent follow up and standing behind repairs done. I am moving out of state and I would have love to take them with me. It is very hard to find a repair shop that you can trust. MB was one of them.

5

Well let me first say that my car a 2005 C class Mercedes had not been serviced for quite some time, so I knew when I got it serviced it would be costly. The guys I came into contact with at MB understood my position and gave me a detailed list of the work that needed to be done to the car and the price. I was given the chance to give priority to the most pressing work that had to be done. All in all I was impresed with the customer service and overall work that was done on my car. Another issue that really got to me in a good way is that they cleaned my engine after they completed their work. In all the money I have spent at the dealer over the years, I have never had my engine cleaned and that did impress me. My car is still under warranty for another 20,000 miles, but rest assured that for all non warranty work and work that comes up after the warranty has expired I will be taking it to MB. To those that might read this posting, I would surely recommend that you give MB a try, I do think you will be satisfied with the work; and they do come in a little cheaper than the dealer. A very satisfied new customer, and I will be back to have my car serviced at MB.

4

I had a tricky electrical problem that the dealer was unable to fix. Patrick not only fixed the problem at what I considered to be a reasonable price, but also took the time to explain the issue to me in a manner that I could understand. I'm withholding 1/2 star because of the length of time they had the car but, again, it was a novel problem.

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